Privacy Policy

Privacy Policy 

Last Updated: 9/12/2024

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect information you provide to us through our services, including SMS, MMS, chat, and any other communication channels. 

1. Information We Collect 

We may collect and store personal information such as your name, phone number, and other contact details when you opt-in to our messaging services or interact with our website. 

• Opt-In Information: We collect information when you voluntarily provide consent to receive communications from us, such as through SMS, MMS, or chat platforms. This includes the type of messages you expect to receive. 
• Usage Data: We collect information regarding your interaction with our messaging services, including message frequency and content. 

2. How We Use Your Information 

We use your personal data to: 

• Provide and manage our messaging services, ensuring you receive the content you’ve opted in for. 
• Respond to inquiries or requests for support. 
• Monitor and ensure compliance with legal and industry requirements. 

We do not use your information for marketing or promotional purposes unless you have explicitly provided consent. 

3. Use of Information 

We do not sell, share, or provide your personal data, including mobile information, to third parties or affiliates for marketing or promotional purposes. Your information is only used internally to provide the services you have opted into, such as messaging or customer support, and is not shared with any third parties outside of what is strictly necessary for delivering these services. 

Opt-in data and consent for text messaging will never be shared with any third parties. We ensure all data is used solely for the purposes of delivering the services you have requested and in compliance with applicable laws and regulations.

4. Opting Out of Messaging Services 

You can cancel our messaging service at any time by replying with “STOP” to the shortcode you received messages from. Upon receipt of the “STOP” message, we will confirm your unsubscribe status and you will no longer receive messages from us. 

If you experience any issues unsubscribing, please reply with “HELP” or contact us at office@a1windowcleaningindy.com or 371-777-5415. 

5. Data Security 

We implement security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. 

6. Compliance with Industry Standards 

We adhere to industry standards and comply with legal obligations regarding the collection, storage, and use of personal data. This includes, but is not limited to, compliance with Twilio’s Acceptable Use Policy, the CTIA’s Short Code Monitoring Handbook, and other applicable communication regulations. 

7. Your Rights 

You have the right to: 

• Access the personal data we hold about you. 
• Request correction of inaccurate or incomplete data. 
• Withdraw consent to receive messaging at any time. 

To exercise these rights, please contact us at office@a1windowcleaningindy.com or 371-777-5415. 

8. Business Transfer 

As we continue to develop, we might sell or buy the assets of similar companies. In such transactions, customer and user Information generally is one of the transferred business assets. Also, in the event that we or substantially all of our assets are acquired, such Information may be one of those transferred assets, and we reserve the right to buy or sell such assets.

9. Children’s Privacy Protection

As we continue to develop, we might sell or buy the assets of similar companies. In such transactions, customer and user Information generally is one of the transferred business assets. Also, in the event that we or substantially all of our assets are acquired, such Information may be one of those transferred assets, and we reserve the right to buy or sell such assets.

10. Linked Internet Sites

The Site may provide hypertext links to other web sites that may contain privacy provisions that are different from those provided herein. We are not responsible for the collection, use or disclosure of information collected through those web sites, and we expressly disclaim any and all liability related to such collection, use or disclosure. You are encouraged to read the privacy policies of web sites reached through the use of links from the Site.

11. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. 

For any questions or concerns about our privacy practices, please contact us at office@a1windowcleaningindy.com or 371-777-5415.